We open our lobby for drop offs and pick ups any time between 8:00AM - 12:00PM and 2:00PM - 5:00PM Monday - Thursday. Friday-Sunday hours are 9:00AM - 10:00AM and 4:00PM - 5:00PM. Earlier drop offs are encouraged so that your pets have more time to get comfortable and play before the end of the day.

For dogs, we require three vaccines: Rabies, Distemper /Parvo (DHPP) which is a 5-way vaccine that is given every 1 year or 3 years, and Bordetella (also known as kennel cough or canine cough). This vaccine is done every 6 months or 1 year. For cats, we require two vaccines: Rabies, and Feline Distemper (FVRCP), also given every 1 year or 3 years.

While we do not require reservations, booking ahead of time can help us prepare to best care for your pet! It is important to note that we do typically fill up early for weekends during the summer months, and holidays, such as Christmas and Thanksgiving, book several weeks/months in advance.

You can request a reservation online by hitting the Book Now button, or if you have the PawPartner app downloaded you can make a reservation through there. You can also call us during our normal operating hours and we would be happy to help you!

Each franchise location has its own cancellation and refund policy. Please inquire for the applicable policy in your Camp.

No, all are welcome at Branson Pet Resort!

Please do! It is important that our guests are as comfortable as possible during their stay. Abruptly changing your pet’s diet can cause diarrhea/tummy aches or additional GI issues, which in turn create additional stresses for your pet. If you bring your own food, we ask that you bring it in a resealable container (ex. ziploc bag, tupperware, etc). If you choose not to bring your own food, not a problem, we are happy to feed Iams Small Chunks for dogs and Meow Mix for cats at no additional cost.

Yes, we encourage you to bring any treats, toys, and bedding from home that will make your pet more comfortable during their stay. If you'd prefer not to, however, we are happy to supply bedding and treats!

First, it is very important to tell us about your dog’s tendencies to jump or climb. All of our runs are fully covered and while our play yard is double-fenced, knowing your pet's tendencies will help us ensure they have a safe stay!

Yes, however appointment slots are limited and subject to the groomer's availability. Many of our guests make reservations for baths or grooming while they are here for daycare or boarding. If you know you would like your pet groomed during their stay, it's a good idea to let us know in advance so we can make sure they get on the schedule!

While Canine Cough is comparable to nothing more than the common cold, it is important that you take a minute to read the information below so that you are have the opportunity to make an informed decision when choosing whether or not to leave your pet in any type of environment in which there are groups of dogs, ours included. Canine Cough (often misleadingly referred to as Kennel Cough) is most easily understood when making the analogy to the flu, or the common cold, in children. It is an upper-respiratory disease that is most often spread through the air, but can also be transmitted on hands or clothing. The incubation period is roughly three to ten days. This means that a dog can be infected without showing any symptoms for three to ten days. And, an infected pet may be contagious for three weeks after showing the first signs of illness. This is one of the reasons why it is very difficult to control in pet care facilities. The main symptom is a hacking cough, sometimes accompanied by sneezing and nasal discharge, which can last from a few days to several weeks. Although this coughing can be very annoying, it does not usually develop into anything more serious. However, just as with a common cold, it can sometimes lower the dog’s resistance to other diseases making it susceptible to secondary infections. So often times your dog’s veterinarian may put your dog on antibiotics to prevent any secondary bacterial infections. This is why we suggest paying a visit to your vet if you suspect your dog has Canine Cough. The more frequently a dog visits a pet care facility, the greater the chances that he/she will acquire immunity to the illness. So even during a widespread breakout, only a fairly small percentage of exposed dogs are usually affected. From our experience, Canine cough most often affects dogs who are new to our facility, dogs who visit infrequently, young puppies, geriatric dogs, or any other dogs with potentially compromised immune systems. This is not always the case but rather the patterns we have observed over the years. Does Canine Cough occur only in pet care facilities? Absolutely not. Since Canine Cough can be present anywhere, and can travel for considerable distances through the air, it can affect any dog, even ones that never leave his/her own back yard. But, Canine Cough is more likely to occur when the concentration of dogs is greater such as at dog parks, dog shows, kennels, dog daycares, veterinarian offices and hospitals, groom shops, and pet shops. Dogs can also be exposed while running loose or while being walked near other dogs, or even playing in the park…one reason why it’s important to exercise caution when using dog parks. Very often there are a fair number of dogs at who attend dog parks who are not properly vaccinated. Can’t The Barker Lounge prevent my dog from catching Canine Cough? While the spread of Canine Cough can be minimized by proper vaccination protocols, proper cleaning, isolating obviously sick animals, and properly ventilating the facility, no amount of supervision, sanitation, or personalized care is guaranteed to be 100% effective against the illness. All that a good pet care facility can do is require that all guests are properly immunized, refuse to admit an obviously sick dog or dogs without proper immunization, follow responsible cleaning and sanitation practices, listen and watch for any signs of sickness, and make sure that any dog requiring veterinary attention receives it promptly. It is important to understand that just like flu vaccines for humans, the vaccines that are used to prevent Canine Cough do not guarantee prevention. So even though your dog has been vaccinated against Canine Cough, it is still possible for your dog to contract it. The vaccine may prevent your dog from getting ill, or it may just minimize your dog’s chances of contracting it or minimize the severity of the symptoms. This too is best understood when thinking about it in terms of the flu in children. A child who attends daycare/school and has received a flu shot can (and often does) still get the flu, right? Just as you have a right to expect us to provide the best possible care for your dog, we hope that you understand that we too, expect you to accept the inevitable risks associated with that care. How is Canine Cough cured? Just as in the case of the common cold, Canine Cough is not “cured” but must run its course; however, any animal displaying signs of the illness should be seen by a veterinarian. Many times antibiotics will be prescribed to prevent secondary infection, and sometimes cough suppressants will be prescribed to reduce excessive coughing. What does all this mean for me and my dog? This is simply information that we are providing to you to remain transparent and to provide you with the information necessary to empower you to make good decisions. We are not veterinarians. This information is not meant to be a substitute for veterinary care. In all of our years in this industry, anytime that we have ever had reported cases of Canine Cough, only a small fraction of our dogs exposed to it have ended up catching it. This does not mean that your dog will or will not get Canine Cough. There is no way for us to know that with any certainty. It is simply an explanation of it’s patterns and how it has affected us in the past. If your dog DOES contract canine cough, we kindly ask that you notify us immediately. And although inconvenient, we ask that you do not bring your dog back to our facility for at least 2 weeks after his/her symptoms disappear. Sometimes we may also require a letter from your veterinarian stating that your dog is in good health and in no way contagious to our other guests. If you have ANY questions about Canine cough… If your dog displays any of the symptoms described above… If you suspect your dog of having Canine cough… If your dog is diagnosed with Canine cough…kindly make us aware with a quick email. We will answer all of your questions and help you determine the best course of action for your dog

Our posted business hours are only for the office (handling calls, check-in and check-out). Our managers live on the property and tend to our guests 7 days a week 24/7 365 days a year. If we have a major storm or other emergency after hours, the managers are there to ensure everyone is fine.

No- there are many facilities that promote group playtimes and frequently blend many dogs together in a communal play area. We feel that there are many dogs who don't thrive in such a setting. We prefer to provide all of our guests with as much human contact as possible.

We have several great veterinarians in close proximity to our facility, along with an emergency vet located in Springfield (approximately 50 mins away). We treat every guest as we would our own children and will assure them the best attention available.

Taking a tour is the first step in easing your concerns about leaving your pet. We pride ourselves on the quality and cleanliness of our facility, the special hands on care, comfortable accommodations and personalized activities that we offer. Often we have seen that pets tend to sense our energy- so the more nervous you are, the more nervous they are! Many anxious boarders have come through our doors and done fantastic once they settle in and learn our routines. You are also welcome to call or message us to check up on your pet during their stay as many times as you need!